This Privacy Statement (“Privacy Statement”) applies to this website (www.aashnaliving.com) and other websites, mobile applications, other online products and services, and to personal information collected offline, for example, through a home showing (collectively, the “Services”), operated by Aashna Living 1, LLC ("aashnaLIVING" ,” “we,” “us,” and “our”). This Privacy Statement also explains the choices you have about the way this information is collected and used.
Please read this Privacy Statement carefully because by registering for or using the Services, you agree to be bound to this Privacy Statement, which is incorporated into our Terms of Service, available here. We encourage you to periodically review this Privacy Statement to keep up to date on how we are handling your personal information.
How we handle personal information obtained while browsing, using and accessing our services. Our Privacy Statement also covers our care of any personal information shared between our business partners. Our Privacy Statement does not apply to the practices of third parties that we do not own or control, including but not limited to any third party websites, services and applications (“Third Party Services”) that you elect to access through the Service or to individuals that we do not manage or employ, including without limitation third party payment processors and third party background or credit check services. Although we make every
effort to ensure access only to Third Party Services that respect our privacy Statement for your personal information, we do not take responsibility for the content for the content or privacy policies of those Third Party Services. We recommend that you carefully review the privacy policies of any Third Party Services you access.
We may collect the following information from you at different points during your use of the Services:
If you provide information through the Site to request a call or to find a potential home, such information may include information about your, budget and move-in date, as well as your name, email address, and telephone number. We use this information to match you to a potential home and contact you regarding the same. You may additionally provide your mailing/physical address, information about your housing preferences, and other information about yourself needed for the application such as financial, identification, and employment information. We use this information to evaluate your eligibility for aashnaLIVING, which may include background and/or credit checks, and for certain operational aspects of the Services. If you create an Account, you will also provide a username and password to access your Account. If you use the aashnaLIVING Portal, you may further provide a display name, profile picture or other digital image, information about your interests, and social media account IDs. We use this information to facilitate interactions between the aashnaLIVING Community and users of the Services and to improve the Services.
You acknowledge that this information may be personal to you, and by providing such Personal Information to us, you allow others, including us, to identify you and therefore may not be anonymous. In addition, some of this information may include sensitive information, and we do not collect this information unless you voluntarily provide it or unless we are required to do so pursuant to applicable laws or regulations. We may use your contact information to send you information about our Services from time to time when we feel such information is important. You may unsubscribe from these messages through your Account settings, although we, regardless, reserve the right to contact you when we believe it is necessary, such as for account recovery
We may collect certain financial information about you for your aashnaLIVING Application and your preferred method of payment. However, we do not collect payment account information (i.e. credit card data or other financial information). That information may be collected and stored by a third-party payment processing company we may use (“Payment Processor”). The use and storage of that information will be governed by Payment Processor’s applicable terms of service and privacy Statement. we may from time to time request and receive some of your financial information from our Payment Processor for the purposes of completing transactions you have initiated through the Services, enrolling you in discount, rebate, and other programs in which you elect to participate, as well the other purposes set forth earlier in this paragraph.
We automatically receive and record information from your web browser when you interact with the Services, including your IP address and cookie information. This information is used for fighting spam/malware and also to facilitate the collection of data concerning your interaction with the Services (e.g., what links you have clicked on).
Generally, the Services automatically collect usage information, such as the number and frequency of visitors to the Site. We may use this data in aggregate form, that is, as a statistical measure, but not in a manner that would identify you personally. This type of aggregate data enables us and third parties authorized by us to figure out how often individuals use parts of the Services so that we can analyze and improve them.
We may receive a confirmation when you open an email from us. We use this confirmation to improve our Services.
Most browsers have an option for turning off the cookie feature, which will prevent your browser from accepting new cookies, as well as (depending on the sophistication of your browser software) allowing you to decide on acceptance of each new cookie in a variety of ways. We strongly recommend that you leave cookies active, because they enable you to take advantage of the most attractive features of the Services.
We collect statistical information about how both unregistered and registered users, collectively, use the Services. Some of this information is derived from Personal Information; however, this statistical information is not Personal Information and cannot be tied back to you, your Account or your web browser.
The Services are designed for you to share information with others. Some information collected or generated through the Services may be shared with third parties.
While we collect and store IP address information, that information is not made public. We do at times, however, share this information with our partners, service providers and other persons with whom we conduct business, and as otherwise specified in our Privacy Statement.
You may elect to share your information with other users or the aashnaLIVING Community through the Services, including, but not limited to, through your use of the aashnaLIVING Portal and aashnaLIVING app. We encourage caution before sharing any Personal Information with others. You should not, under any circumstances, provide your financial information (for example, credit card or bank account numbers) to other individuals.
Except as set forth elsewhere in this Privacy Statement, you will be notified when your Personal Information may be shared with third parties and will be able to prevent the sharing of this information.
We share cumulative information with our partners, service providers and other persons with whom we conduct business. This statistical data/information is provided so our partners can understand how and how often people use our Services and their services or websites, which facilitates improving both their services and how our Services interface with them. In addition, these third parties may share with us non-private, cumulative or otherwise non-Personal Information about you that they have independently developed or acquired.
As part of the Services, you may occasionally receive email and other communications from us, such as communications relating to your Account or Membership. Communications relating to your Account or Membership will only be sent for purposes important to the Services, such as notifications of updates to our policies, password recovery, and information about Common homes and Services that you may be interested in.
If you use the aashnaLIVING Portal or aashnaLIVING app, user profile information including your display name, a profile picture or selected digital image, your aashnaLIVING home, and other information you choose to provide (such as interests and social media account IDs) will be displayed to other users or the aashnaLIVING Community to facilitate user interaction within the Services. If you become a resident of the aashnaLIVING Community, we may also share your name, email address, and residence with the aashnaLIVING Community.
We employ and contract with people and other entities that perform certain tasks on our behalf and who are under our control (our “Agents”). We may need to share Personal Information with our Agents in order to provide products or services to you, such as name, email address, telephone number, and mailing/physical address. Our Agents do not have any right to use Personal Information or other information we share with them beyond what is necessary to assist us.
We reserve the right to access, read, preserve, and disclose any information as we reasonably believe is necessary to (i) satisfy any applicable law, regulation, legal process or governmental request, (ii) enforce this Privacy Statement and our Terms of Service, including investigation of potential violations hereof, (iii) detect, prevent, or otherwise address fraud, security or technical issues, (iv) respond to user support requests, or (v) protect our rights, property or safety or our users or the public (such as when harm or violence against any person is threatened). This includes exchanging information with other companies and organizations for fraud protection and spam/malware prevention.
We reserve the right, but have no obligation, to disclose any information that you provide through the Services, if in our sole opinion, we suspect or have reason to suspect, that the information involves a party who may be the victim of abuse in any form. Abuse may include, without limitation, elder abuse, child abuse, spousal abuse, neglect or domestic violence. Information may be disclosed to authorities that we, in our sole discretion, deem appropriate to handle such disclosure. Appropriate authorities may include, without limitation, law enforcement agencies, child protection agencies or court officials.
Your Account information will be protected by a password for your privacy and security. You need to prevent unauthorized access to your Account and Personal Information by selecting and protecting your password appropriately and limiting access to your computer and browser by signing off after you have finished accessing your Account.
We seek to protect Account information to ensure that it is kept private; however, we cannot guarantee the security of any Account information. Unauthorized entry or use, hardware or software failure, and other factors, may compromise the security of user information at any time. We otherwise store all of our information, including your IP address information, using industry-standard techniques. We do not guarantee or warrant that such techniques will prevent unauthorized access to information about you that we store, Personal Information or otherwise.
As a registered user, you can access information associated with your Account by logging into the Services through the aashnaLIVING Portal or the aashnaLIVING app. Registered and unregistered users can access and delete cookies through their web browser settings.
You may delete your account by emailing your request for account termination to firstname.lastname@example.org. If you terminate your Account, any association between your Account and information we store will no longer be accessible through your Account.
We may amend this Privacy Statement from time to time. Use of information we collect now is subject to the Privacy Statement in effect at the time such information is used. If we make changes in the way we collect or use information, we will notify you by posting an announcement on the Services or sending you an email. A user is bound by any changes to the Privacy Statement when he or she uses the Services after such changes have been first posted.
If you have any questions or concerns regarding privacy using the Services, please send us a detailed message to email@example.com. We will make every effort to resolve your concerns.